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Public Tickets

utercnila Header sticky alwaysClosed Other Question Prestashop 1.7   Updated 2 weeks ago   4 Most recent comment from Naik Lead:Please create a new ticket on the Akira directory for best support. Thank you! agencelevel2 Modify content directly from databaseClosed Other Question Prestashop 1.7   Updated September 5, 2023 at 1:54pm   2 Most recent comment from Naik Lead:Sorry, you need to create a new ticket in the correct Akira category so the technicians can help you. Here we can only answer questions about buying and selling products. Thank you! kabsetzr Akira ElementorClosed Other Question Prestashop 1.7   Updated August 24, 2023 at 1:43am   4 Most recent comment from Naik Lead:Hi,$69 is a one-time price to download Akira for life.Thank you! Rosa Lopes Dropdown categories mobile menuClosed Other Question Prestashop 1.7   Updated August 3, 2022 at 1:08am   4 Most recent comment from Naik Lead:Hi,Maybe you got the wrong purchase code for a item other than Akira. It is also possible that you purchased a item other than Akira. Please go to the download page and double check the item name or r ... Arnaud44740 fixed menu mobil versionClosed Other Question Prestashop 1.7   Updated December 14, 2021 at 4:01pm   2 Most recent comment from Naik Lead:Hi,Sorry, we don't have this option for mobile at the moment. caribe Version 2.3.5Closed Other Question Prestashop 1.7   Updated November 8, 2021 at 9:54am   3 Most recent comment from Naik Lead:We are glad to hear this is resolved.  Please do not hesitate to contact us if you have any other needs.  lucalorusso Image not showingClosed Other Question Prestashop 1.7   Updated April 2, 2021 at 8:59am   2 Most recent comment from Naik Lead:Hi,Thank you for contact us!You are not using the latest version of Prestashop. Please upgrade to the latest Prestashop version to use and fix this bug. squerolxipset Name page in titleClosed Other Question Prestashop 1.7   Updated November 2, 2020 at 10:58am   5 Most recent comment from squerolxipset:Thanks a lot! fixed, changing the document right in the IF statement, it stops showing it. Cheers! MrJimmy1 The left menu (panel admin) disappears after installationClosed Other Question Prestashop 1.7   Updated June 17, 2020 at 7:12am   5 Most recent comment from MrJimmy1:Purchase codese5eee461-e419-46b2-8f9b-b1d152fcafa2 - 9 Jun 2020 luchoweb Perfect Gifts - Responsive Prestashop 1.7 ThemeClosed Other Question Prestashop 1.7   Updated September 20, 2018 at 3:44pm   4 Most recent comment from Naik Lead:Hi,With this issue you need to renew our support package here: https://themeforest.net/item/perfect-gifts-responsive-prestashop-17-theme/19600615. Then your ticket will be transferred to the technical ... Tomas AddressesClosed Other Question Prestashop 1.7   Updated July 4, 2018 at 2:35am   6 Most recent comment from Naik Lead:Hi, Sorry about that! We can not help you, because this is only for purchase related questions. You need to create a ticket in the right category for the help of technical staff. Thank you! Leo Perfect Gift Theme on Prestashop 1.7.1.0Closed Other Question Prestashop 1.7   Updated March 23, 2018 at 7:13am   25 Most recent comment from Naik Lead:Thanks for your feedback.We will update it in Themeforest's package Patryk How can I resize font?Closed Other Question Prestashop 1.7   Updated February 2, 2018 at 10:47am   27 Most recent comment from Deyja-Solutions:Thanks for the information, it has been very helpful! dobrisan Problems with axon themeClosed Other Question Prestashop 1.7   Updated December 9, 2017 at 1:36pm   2 Most recent comment from Naik Lead:Hi, Thank you for using our theme. Please submit your problem to the right category and verify it by license and mail. If you are using item made by AxonVIP you can create new ticket here: https:/ ... Wrahatnolo Hari Wibowo Problem Installation ThemeClosed Other Question Prestashop 1.7   Updated December 7, 2017 at 10:28am   5 Most recent comment from Naik Lead:We mean that you should create a new ticket in the right category.Thank you!