Public Tickets
CreMedia_Global
Product images aspect ratio stretched or compressedClosed
Akira Prestashop 1.7, 8.x
Updated April 14, 2023 at 1:52am
4
Most recent comment from Naik Lead:We are glad to hear this is resolved.
Please do not hesitate to contact us if you have any other needs.
CreMedia_Global
Edits on header do not reflectClosed
Akira Prestashop 1.7, 8.x
Updated April 14, 2023 at 1:49am
4
Most recent comment from Naik Lead:We are glad to hear this is resolved.
Please do not hesitate to contact us if you have any other needs.
Alejandro Sanchez
AXONCREATOR ERRORClosed
Akira Prestashop 1.7, 8.x
Updated April 13, 2023 at 3:13am
6
Most recent comment from Naik Lead:You need to upgrade Akira to the latest version to get this tool.
Thank you!
CreMedia_Global
"Viewed products" section on Product Details PageClosed
Akira Prestashop 1.7, 8.x
Updated April 13, 2023 at 3:10am
4
Most recent comment from Naik Lead:This is a module that comes from Prestashop by default, you can edit it via the tpl file we sent.
Thank you!
LJCoachandCo
Translation in frenchClosed
Akira Prestashop 1.7, 8.x
Updated April 12, 2023 at 1:50am
2
Most recent comment from Naik Lead:Thank you for contacting us!
You can find this module for editing like the attached image.
Alfonso
Product QuickViewClosed
Akira Prestashop 1.7, 8.x
Updated April 8, 2023 at 1:18am
2
Most recent comment from Naik Lead:Most buttons in quickview are being added by modules via hooks.
You can also install modules to add the content you want.
Thank you!
raphaelmrlc
"Discover" button not traduce on the wishlistClosed
Akira Prestashop 1.7, 8.x
Updated April 7, 2023 at 1:09am
10
Most recent comment from Naik Lead:You need to double check the FTP information.
Only warehouse theme, or maybe you sent the wrong information.
menahemroumani
Accessories on product pageClosed
Akira Prestashop 1.7, 8.x
Updated March 31, 2023 at 2:51am
2
Most recent comment from Naik Lead:Hi,You can add this block as attached image.Thank you!
Santiago
Axon editor doesnt workClosed
Akira Prestashop 1.7, 8.x
Updated March 25, 2023 at 1:02pm
3
Most recent comment from Naik Lead:Prestashop 8 and Cloudflare integrate smoothly with each other, although there has been an issue with Rocket Loader in the past.
The issue was caused by Rocket Loader automatically changing the script ...
dominikg15
Webp imagesClosed
Akira Prestashop 1.7, 8.x
Updated March 25, 2023 at 9:27am
2
Most recent comment from Naik Lead:Unfortunately, the media player does not allow displaying the webp format to choose from.
You can choose to modify url to enter the webp image link directly.
Thank you!
homemusculation
module problemClosed
Akira Prestashop 1.7, 8.x
Updated March 21, 2023 at 2:15am
2
Most recent comment from Naik Lead:Thank you very much for contact us!We're sorry but we don't understand. Could you please explain in more detail and take some screenshots.
Please provide us FTP credentials and Back Offic ...
Edwin Blüm
TranslationClosed
Akira Prestashop 1.7, 8.x
Updated March 20, 2023 at 11:11am
8
Most recent comment from Naik Lead:You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good revi ...
Ralph
Error 500Closed
Akira Prestashop 1.7, 8.x
Updated March 20, 2023 at 1:46am
2
Most recent comment from Naik Lead:Thank you very much for contact us!
Please provide us FTP credentials and Back Office access to the site.
We will check it and help you asap!
MARCO
install child themeClosed
Akira Prestashop 1.7, 8.x
Updated March 11, 2023 at 12:32am
3
Most recent comment from Naik Lead:Please use Prestashop 8.0.1 and PHP 8 instead of Prestahsip 8.0.0
You need to install the latest Akira 2.4.3, the 2.3.5 version you use is only for Prestashop 1.7.7.
Thank you!
littlecottonfly
No load axoncreatorClosed
Akira Prestashop 1.7, 8.x
Updated March 9, 2023 at 10:51am
3
Most recent comment from Naik Lead:We have removed the cookiesbot you added to AxonCreator.
Everything was working fine.
Please double check cookiesbot configuration before adding.
Thank you!