Public Tickets
pirog
delete skuClosed
Akira Prestashop 1.7, 8.x
Updated October 19, 2021 at 5:28am
2
Most recent comment from Naik Lead:Thank you for contacting us!
There is currently no option for this. You need to edit our original file directly.
By using Akira Child Theme you can keep all your customizations during theme update.
Th ...
Carolin Kaminski
Error "sekeywords" during template activationClosed
Akira Prestashop 1.7, 8.x
Updated October 18, 2021 at 2:18pm
7
Most recent comment from az-62:grazie con l'aggiornamento il problema è stato risolto
zakchkairi
can't install theme , error and old documentation , NO page HOME!!!!!Closed
Akira Prestashop 1.7, 8.x
Updated October 13, 2021 at 3:50pm
6
Most recent comment from Naik Lead:Your ticket is being duplicated.
Please keep an eye on tickets https://lightatendthemes.ticksy.com/ticket/2892781 for the fastest possible updates.Thank you!
stephane rpa
ajax problem I thinkClosed
Akira Prestashop 1.7, 8.x
Updated October 6, 2021 at 3:25pm
2
Most recent comment from Naik Lead:Thank you for contact us!I'm Naik Lead from AxonVIZ support team.For 3rd party modules please contact the module supplier for the best possible support.
José Manuel
Theme ChildClosed
Akira Prestashop 1.7, 8.x
Updated October 5, 2021 at 3:23pm
2
Most recent comment from Naik Lead:Hi,Please install Akira child theme same as Akira theme. Then activate to use Akira Child Theme normally.
Thank you!
cmcmaxforms
How to add content in the Product Page?Closed
Akira Prestashop 1.7, 8.x
Updated October 4, 2021 at 4:33am
2
Most recent comment from Naik Lead:Hi,There are currently no options available to add content to this location.
Thank you!
LinXmuX
Licence transferClosed
Akira Prestashop 1.7, 8.x
Updated October 4, 2021 at 3:18am
2
Most recent comment from Naik Lead:Hi,Thank you for contact us!
Before you move, you need to deactivate the license on your test site as shown in the attached image.
You can then activate the license on another website.
Diverxo88
Price FontClosed
Akira Prestashop 1.7, 8.x
Updated September 27, 2021 at 10:47am
6
Most recent comment from Naik Lead:We are glad to hear this is resolved.
Please do not hesitate to contact us if you have any other needs.
Kanhaiya lal
demo importClosed
Akira Prestashop 1.7, 8.x
Updated September 26, 2021 at 2:04am
3
Most recent comment from Naik Lead:Hi Kanhaiya lal,I'm Naik Lead from support team of AxonVIZ.After activating your purchase license, you will use the Axon library to import not only the entire demo, but a wide variety of availabl ...
gray_bale
1 Click UpgradeClosed
Akira Prestashop 1.7, 8.x
Updated September 22, 2021 at 11:10am
2
Most recent comment from Naik Lead:Please double check your module status.
We have checked and both modules can be installed together and working fine.
Thank you!
Bordegoni
Register Slider Revolution for free demos and updatesClosed
Akira Prestashop 1.7, 8.x
Updated September 21, 2021 at 12:14pm
2
Most recent comment from Naik Lead:Hi,Thank you for contact us!You only have the purchase code for the Akira item.
Our Revolution slider 6 uses an extended license that only allows end users to use it in conjunction with Akira (slider ...
carbonas
megamenuClosed
Akira Prestashop 1.7, 8.x
Updated September 20, 2021 at 1:54pm
22
Most recent comment from Naik Lead:Hi,You can't edit like dopo.jpg image because form and submit button must go together, without form submit button doesn't workThanks!
Jorge
questionClosed
Akira Prestashop 1.7, 8.x
Updated September 20, 2021 at 9:48am
8
Most recent comment from Naik Lead:We are glad to hear this is resolved.
Please do not hesitate to contact us if you have any other needs.
cmcmaxforms
How do I get Revolution Slider to show correctly?Closed
Akira Prestashop 1.7, 8.x
Updated September 19, 2021 at 2:57pm
2
Most recent comment from Naik Lead:Thank you very much for contact us!
Please provide us FTP credentials and Back Office access to the site.
We will check it and help you asap!
luanamerc
LiteSpeedCacheClosed
Akira Prestashop 1.7, 8.x
Updated September 14, 2021 at 2:48am
4
Most recent comment from Naik Lead:Hi,Please contact your litespeedcache provider for assistance with this issue.
We see a lot of unresolved cookie issues on the openlitespeed forum.
Thank you!