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Public Tickets

Alvaro I can't find the shop templates or who we are.Closed   Akira Prestashop 1.7, 8.x   Updated August 12, 2023 at 10:31am   2 Most recent comment from Naik Lead:Hi, For shop, this is a default Prestashop page and you can only use the available configurations. The shop page you can configure as the attached image.About us is a CMS page and you can edit it with ... Pmxt Product Carousel: Select Product does not workClosed   Akira Prestashop 1.7, 8.x   Updated August 8, 2023 at 2:16pm   3 Most recent comment from Naik Lead:We are glad to hear this is resolved.  Please do not hesitate to contact us if you have any other needs.  Constantin Matel Smartblog Internal server error 500Closed   Akira Prestashop 1.7, 8.x   Updated July 31, 2023 at 1:54am   2 Most recent comment from Naik Lead:Unfortunately, Prestashop does not allow removing IDs from links. If you interfere you need to handle it yourself. Please contact the module vendor - Awesome URL for support. Thank you! marlonmorales4 nrtupgradeClosed   Akira Prestashop 1.7, 8.x   Updated July 31, 2023 at 1:52am   2 Most recent comment from Naik Lead:Thank you for contacting us! nrtupgrade is a module, you need to go to modules and upload it. Createenergy Migration of License to New Test Domain from previous Test DomainClosed   Presale question   Updated July 26, 2023 at 8:52am   4 Most recent comment from Naik Lead:Unfortunately, we are unable to assist you once the support package has expired. You need to purchase a support plan or a new license. Thank you! BCN-DM Edit product PageClosed   Akira Prestashop 1.7, 8.x   Updated July 26, 2023 at 1:42am   4 Most recent comment from Naik Lead:Currently we have the latest version of Akira 2.4.5, please update to fix the error. Thank you! Webbrent Prestashop 8.1 with PHP8.3Closed   Presale question   Updated July 24, 2023 at 4:41pm   2 Most recent comment from Naik Lead:As you can see in the documentation, Prestashop 8.1 is only compatible with PHP 8.1 or below https://devdocs.prestashop-project.org/8/basics/installation/system-requirements/#php-requirements. Once t ... mibax font sizeClosed   Akira Prestashop 1.7, 8.x   Updated July 24, 2023 at 9:11am   2 Most recent comment from Naik Lead:Unfortunately this option is not available at this time. Carmen PS 8.1Closed   Akira Prestashop 1.7, 8.x   Updated July 18, 2023 at 1:26pm   9 Most recent comment from Carmen:Ok, no problem :) walterego2001 Continue shopping point to Store not at HomepageClosed   Akira Prestashop 1.7, 8.x   Updated July 18, 2023 at 1:35am   2 Most recent comment from Naik Lead:On which page are you referring to the CONTINUE SHOPPING button? Please attach the link. Thank you! BCN-DM Color SelectorClosed   Akira Prestashop 1.7, 8.x   Updated July 18, 2023 at 1:34am   2 Most recent comment from Naik Lead:Hi,You just need to choose as the attached photo to display the same as our demo. Thank you! danpadure adding video to productsClosed   Akira Prestashop 1.7, 8.x   Updated July 14, 2023 at 2:45am   4 Most recent comment from Naik Lead:Unfortunately, we don't have any other designs available for this position at the moment. If necessary, you can ask for a custom fee. Thank you! BCN-DM Error: Sorry, the content area was not found in our page (Hooks)Closed   Akira Prestashop 1.7, 8.x   Updated July 12, 2023 at 1:55pm   4 Most recent comment from Naik Lead:We are glad to hear this is resolved.  Please do not hesitate to contact us if you have any other needs.  danpadure hiding sectionsClosed   Akira Prestashop 1.7, 8.x   Updated July 12, 2023 at 1:54pm   4 Most recent comment from Naik Lead:We are glad to hear this is resolved.  Please do not hesitate to contact us if you have any other needs.  idrdesign Google LoginClosed   Akira Prestashop 1.7, 8.x   Updated July 10, 2023 at 3:14am   2 Most recent comment from Naik Lead:Please double check your application configuration. We are still using this button on the demo page and they work fine. Our app on GG also doesn't get any warning. https://akira-elementor.axonvi ...