After I install fresh prestashop 1.7.1.0 and apply your perfect gift theme, I checked and clicked the button "Lae Configue"> "manage* " ,it just show me the message "Page not found"
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.
It only takes a moment and really helps us to keep doing what we do best :)
After I upgraded my prestashop version from 1.7.2.4 to latest 1.7.3.0, I re-apply perfect gift theme and configure theme customizer, I set the background image and save it, then clear the prestashop cache, it still not showing up my background image.
Not sure why I clear prestashop cache 2 to 3 times , it still not showing up on that day before I contact you. Izit I need to clear cache at my xamp7 apache?
May I ask got any change on my "layout-both-columns.tpl" file? do I need to extra copy or save this file for future use like when I want to reinstall whole prestashop theme?
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.
It only takes a moment and really helps us to keep doing what we do best :)
I still have a problem, I go to Lae Configure>manage page editor> and edit "NEWSLETTER AND SOCIAL" > then apply.
I try clear cache 5times and restart server..it still not showing up immediately on website. Not sure how you can clear the cache, can u show me step? or need to reinstall Lae configure module?
Izit this theme still not fully compatible with latest prestashop version 1.7.3.0?
last night I just realize again got problem on "lae mega menu", it cannot add "categories link" ,when add it will popup say "Please fill all required fields".
After I install fresh prestashop 1.7.1.0 and apply your perfect gift theme, I checked and clicked the button "Lae Configue"> "manage* " ,it just show me the message "Page not found"
What should I need to do to fix it?
Thank you very much for using our theme!
Please provide us FTP credentials and Back Office access of the site.
We will check it and help you asap!
Best regards,
Naik - Lightatend Team
A good review and positive comment would help us to keep doing what we do best Rate now
Our support time Monday-Saturday (9am-6pm GMT+7)
Really Thanks for helping remotely and solved the problem installation.
Is really fast support and will recommend to anyone to buy his/her premium themes.
Thank you very much!
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.
It only takes a moment and really helps us to keep doing what we do best :)
Just go to http://themeforest.net/downloads and click "Rate this item" under your theme.
Many thanks in advanced!
Best regards,
Naik - Lightatend Team
A good review and positive comment would help us to keep doing what we do best Rate now
Our support time Monday-Saturday (9am-6pm GMT+7)
Hi Leo,
If you want to change different layout, please uninstall home page 1 and delete all the module before install layout home page 2.
Sorry for the inconvenience.
Or you can start teamviewer. We can help you to change layout homepage
Thank you!
Best regards,
Naik - Lightatend Team
A good review and positive comment would help us to keep doing what we do best Rate now
Our support time Monday-Saturday (9am-6pm GMT+7)
After I upgraded my prestashop version from 1.7.2.4 to latest 1.7.3.0, I re-apply perfect gift theme and configure theme customizer, I set the background image and save it, then clear the prestashop cache, it still not showing up my background image.
Please help how to fix it?
Hi,
In our theme customizer have two option for backgroud image. one of them only appear with boxed mode.
Please check again.
If it still not showing, provide us FTP credentials and Back Office access of the site.
We will check it and help you asap!
Best regards,
Naik - Lightatend Team
A good review and positive comment would help us to keep doing what we do best Rate now
Our support time Monday-Saturday (9am-6pm GMT+7)
Hi,
Thank you for your info!
All problem from your cache.
Clear your cache is resolved your problem.
Thanks!
Best regards,
Naik - Lightatend Team
A good review and positive comment would help us to keep doing what we do best Rate now
Our support time Monday-Saturday (9am-6pm GMT+7)
Not sure why I clear prestashop cache 2 to 3 times , it still not showing up on that day before I contact you. Izit I need to clear cache at my xamp7 apache?
May I ask got any change on my "layout-both-columns.tpl" file? do I need to extra copy or save this file for future use like when I want to reinstall whole prestashop theme?
In the top of your site is redundant special character "}". It exists in the file "layout-both-columns.tpl" line 92
We only cleared the cache to show your changes. Please check it again
Best regards,
Naik - Lightatend Team
A good review and positive comment would help us to keep doing what we do best Rate now
Our support time Monday-Saturday (9am-6pm GMT+7)
Thanks
You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.
It only takes a moment and really helps us to keep doing what we do best :)
Just go to http://themeforest.net/downloads and click "Rate this item" under your theme.
Many thanks in advanced!
Best regards,
Naik - Lightatend Team
A good review and positive comment would help us to keep doing what we do best Rate now
Our support time Monday-Saturday (9am-6pm GMT+7)
Hi naik,
I still have a problem, I go to Lae Configure>manage page editor> and edit "NEWSLETTER AND SOCIAL" > then apply.
I try clear cache 5times and restart server..it still not showing up immediately on website. Not sure how you can clear the cache, can u show me step? or need to reinstall Lae configure module?
Thank you for contact us!
Now it's woking
Best regards,
Naik - Lightatend Team
A good review and positive comment would help us to keep doing what we do best Rate now
Our support time Monday-Saturday (9am-6pm GMT+7)
Thanks it really working perfectly now, but may I know what happen actually ?
"Newsletter subscription module" is not updated? or cannot be upgraded? or corrupted?
Hi,
The ps_emailsubscription module did not appear in the list "insert module".
So it doesn't appear in the homepage.
Now it's ok.
Thank you!
Best regards,
Naik - Lightatend Team
A good review and positive comment would help us to keep doing what we do best Rate now
Our support time Monday-Saturday (9am-6pm GMT+7)
Izit this theme still not fully compatible with latest prestashop version 1.7.3.0?
last night I just realize again got problem on "lae mega menu", it cannot add "categories link" ,when add it will popup say "Please fill all required fields".
Now it's ok.
Please do not hesitate to contact us if you have any other needs.
Best regards,
Naik - Lightatend Team
A good review and positive comment would help us to keep doing what we do best Rate now
Our support time Monday-Saturday (9am-6pm GMT+7)
Thanks again for quick support for fix updated.
Hope you can publish or put 1 download link for customer easy self download and self updated theme files.
Thanks for your feedback.
We will update it in Themeforest's package
Best regards,
Naik - Lightatend Team
A good review and positive comment would help us to keep doing what we do best Rate now
Our support time Monday-Saturday (9am-6pm GMT+7)