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  Public Ticket #1180912
Perfect Gifts Theme
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  • Vicent Badia started the conversation

    Hi, I installed Perfect Gifts Theme with PS 1.7.1.1.  I can't configure Slideshow or Megamenu.

    From backend, when I go to Lae Configure > Manage Slideshow, Manage Megamenu and others, I receive a "Page not found" error. However, Lae Configure > Manage Page Editor works fine.

    Purchase code:

    812455c6-19ee-4d37-9def-7355d6d1b558  -  17 May 2017

    Thanks!

    Attached files:  Captura de pantalla 2017-05-23 a las 13.30.30.png

  •  22
    Naik replied

    Hi Vicent Badia,

    Thank you very much for using our theme!

    You can see section "FAQ" on our documention.

    Thank you!

    Best regards,

    Naik - Lightatend Team 

     A good review and positive comment would help us to keep doing what we do best Rate now

  • Vicent Badia replied

    Ok, solved. Thanks!

    Now I have another issue. I'm trying to add product categories to Megamenu, but only it's possible to add Custom Links.

    When I try to add Categories or a Manufacturer Link, I receive an error "Please fill all the required fields at least in Spanish". Maybe a problem with Select components of the form?

    Please see attached screenshot. Thank you!

    Attached files:  Captura de pantalla 2017-06-01 a las 10.41.15.png

  •  22
    Naik replied

    Please provide us FTP credentials and Back Office access of the site.

    We will check it and help you asap!

    Best regards,

    Naik - Lightatend Team 

     A good review and positive comment would help us to keep doing what we do best Rate now

  •   Vicent Badia replied privately
  •  22
    Naik replied

    Thank you for your info.

    We will check and help you asap.

    Best regards,

    Naik - Lightatend Team 

     A good review and positive comment would help us to keep doing what we do best Rate now

  •  22
    Naik replied

    Hi Vicent Badia.

    Your megamenu now ok.

    Please check it.

    Thank you!

    Best regards,

    Naik - Lightatend Team 

     A good review and positive comment would help us to keep doing what we do best Rate now

  • Vicent Badia replied

    Ok, thanks!

  •  22
    Naik replied

    You're welcome!

    Please let us know if we can be of further assistance.

    If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.

    It only takes a moment and really helps us to keep doing what we do best :)

    Just go to http://themeforest.net/downloads and click "Rate this item" under your theme.

    Many thanks in advanced!

    Best regards,

    Naik - Lightatend Team 

     A good review and positive comment would help us to keep doing what we do best Rate now

  • Vicent Badia replied

    Hi,

    There is an issue with quick search module. This module works fine, but, when we are in product list page, the search module doesn't show results. In this page, search module doesn't find any product. Any idea?

    http://design4web.com.es/nomina/es/3-atencion-al-publico

    Thanks!

  •  22
    Naik replied

    Hi Vicent Badia,

    Please, make sure all your product had the search keyword.

    see image.

    Thank you!

    Attached files:  Search.jpeg

    Best regards,

    Naik - Lightatend Team 

     A good review and positive comment would help us to keep doing what we do best Rate now

  • Vicent Badia replied

    Hi,

    Yes, products are correctly indexed to search. Only there is a problem in Product List Page. When we are in a category page, search module doesn't work. I attach images.

    Thanks!

    Attached files:  Captura de pantalla 2017-06-14 a las 12.55.10.png
      Captura de pantalla 2017-06-14 a las 12.55.57.png
      Captura de pantalla 2017-06-14 a las 12.56.50.png

  •  22
    Naik replied

    Hi,

    When you go to the category page, our search moudle will be auto detected current category to search product.

    So, if you want to to disable it, we will to do this.

    Thank you!

    Best regards,

    Naik - Lightatend Team 

     A good review and positive comment would help us to keep doing what we do best Rate now

  • Vicent Badia replied

    Yes, could you disable this feature, please? Or tell me how to change this function.

    Thanks very much!

  •  22
    Naik replied

    Now it's ok.

    Please, check without cache

    Best regards,

    Naik - Lightatend Team 

     A good review and positive comment would help us to keep doing what we do best Rate now