I Bought your theme on Monday and i´ve install prestashop but when i try to activate your theme appa_home2 an error occurs. So i refresh and it seems that the theme have been activated.
When i´d like to go to the "lae configure" option, in page says "page not found"
Good Afternoon,
I Bought your theme on Monday and i´ve install prestashop but when i try to activate your theme appa_home2 an error occurs. So i refresh and it seems that the theme have been activated.
When i´d like to go to the "lae configure" option, in page says "page not found"
Hi Grupomaspc,
Thank you for using our theme.
Sometime it is so, we have solution in the section FAQ in our documentation.
You can see and follow it.
Thank you!
Best regards,
Naik - Lightatend Team
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Our support time Monday-Saturday (9am-6pm GMT+7)
Hi,
My problem was not solved this way. Help me please.
Hi,
Please provide us FTP credentials and Back Office access of the site.
We will check it and help you asap!
Best regards,
Naik - Lightatend Team
A good review and positive comment would help us to keep doing what we do best Rate now
Our support time Monday-Saturday (9am-6pm GMT+7)
Hi,
I have the same problem, can you post a link to the FAQ about this?
THNX!
Hi Jan,
You can open our documentation and find it in section "FAQ"
Thanks!
Best regards,
Naik - Lightatend Team
A good review and positive comment would help us to keep doing what we do best Rate now
Our support time Monday-Saturday (9am-6pm GMT+7)
Hi Naik,
THNX for your fast reply
i found it, i refreshed the tables, but now it gives access denied. Do you also have a solution for that?
If you follow the steps in the document correctly, but it still doesn't work.
Please create new private tickets and provide us FTP credentials and Back Office access of the site.
We will check it and help you asap!
Thanks!
Best regards,
Naik - Lightatend Team
A good review and positive comment would help us to keep doing what we do best Rate now
Our support time Monday-Saturday (9am-6pm GMT+7)