Comments zakchkairi started the conversationOctober 7, 2021 at 12:48pmWe encountered Bugs when installing the provided Theme (Please check out the attached Picture) in addition to the old Documentation and missing PSD Files. Please resolve this issue ASAP. thank you 353Naik repliedOctober 8, 2021 at 8:10amHi, I'm Naik Lead from support team of AxonVIZ. Maybe you haven't cleared the cache to check. Please use the no-cache configuration to build and edit the site (See attached image). You can download the PSD file here: https://akira-elementor.axonvip.com/Akira-aKGPFT36-PSD.zip Please check again.Thank you!Best regards, Naik - Lightatend Team A good review and positive comment would help us to keep doing what we do best Rate now Our support time Monday-Saturday (9am-6pm GMT+7)Carolin repliedOctober 10, 2021 at 5:35pmHello,where must the PSD file be placed? 353Naik repliedOctober 11, 2021 at 9:58amPSD file only helps you to view design details and can be cut from banner or background design. It is not used on themes. Thank you!Best regards, Naik - Lightatend Team A good review and positive comment would help us to keep doing what we do best Rate now Our support time Monday-Saturday (9am-6pm GMT+7)1 Likezakchkairi repliedOctober 13, 2021 at 8:22amSame bugs , trying istall theme in several hosting but still give me bugs .so please just want cancel this order & REFUND regards 353Naik repliedOctober 13, 2021 at 3:50pmYour ticket is being duplicated. Please keep an eye on tickets https://lightatendthemes.ticksy.com/ticket/2892781 for the fastest possible updates.Thank you!Best regards, Naik - Lightatend Team A good review and positive comment would help us to keep doing what we do best Rate now Our support time Monday-Saturday (9am-6pm GMT+7) Sign in to reply ...
We encountered Bugs when installing the provided Theme (Please check out the attached Picture) in addition to the old Documentation and missing PSD Files. Please resolve this issue ASAP. thank you
Hi,
I'm Naik Lead from support team of AxonVIZ.
Maybe you haven't cleared the cache to check. Please use the no-cache configuration to build and edit the site (See attached image).
You can download the PSD file here: https://akira-elementor.axonvip.com/Akira-aKGPFT36-PSD.zip
Please check again.
Thank you!
Best regards,
Naik - Lightatend Team
A good review and positive comment would help us to keep doing what we do best Rate now
Our support time Monday-Saturday (9am-6pm GMT+7)
Hello,
where must the PSD file be placed?
PSD file only helps you to view design details and can be cut from banner or background design. It is not used on themes.
Thank you!
Best regards,
Naik - Lightatend Team
A good review and positive comment would help us to keep doing what we do best Rate now
Our support time Monday-Saturday (9am-6pm GMT+7)
Same bugs , trying istall theme in several hosting but still give me bugs .
so please just want cancel this order & REFUND
regards
Your ticket is being duplicated.
Please keep an eye on tickets https://lightatendthemes.ticksy.com/ticket/2892781 for the fastest possible updates.
Thank you!
Best regards,
Naik - Lightatend Team
A good review and positive comment would help us to keep doing what we do best Rate now
Our support time Monday-Saturday (9am-6pm GMT+7)