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  Public Ticket #3017286
slider revolution breaks
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Comments

  • lucafolin started the conversation

    I have noticed that when I activate the PrestaShop base theme and then I reactivate Akira theme my slider revolution modules break in website view. If you check in preview mode each slider revolution's module they seem to work but when you see my website all the modules are not working properly. Obviously all my slider revolution modules are working before any theme change. How is it possible ? How can I fix the problem ?

  •  348
    Naik replied

    Have you checked the cache or not? This could be a cache issue.

    Thank you!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • lucafolin replied

    HI Naik , yes cache disabled at all and website checked in private mode.

  • lucafolin replied

    attached the image

  •  348
    Naik replied

    Please export your slider and uninstall the Revolution slide module then reinstall the module and import the slide back.

    If you want to deactivate Akira and reactivate it, you should use the Akira child theme so that it won't affect the configurations you have changed.

    Thank you!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • lucafolin replied

    Uninstalling and reinstalling Revolution slider and importing the modules my website now works.

    I ask you If now I can add and use "Akira child theme" also if I have already started to configure my website without it.

    Is there a way to transfer my Akira configuration to new Akira child theme ?

  •  348
    Naik replied

    Hi,

    All current Akira theme configuration will be inherited on Akira child theme.

    Thank you!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)