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  Public Ticket #3020066
Friendly url breaks
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  • lucafolin started the conversation

    Hi under mneu "design" - "page" I create a new empty page and I insert only "title" and "friendly url" fields and I save it. So Axocreator is activated. Then I try to modify the page clicking on ADD EXTENDED CONTET WITH AXOCREATOR but I receive the attached error.

    If I disable in prestashop SEO setting the "friendly url" I am able to modfy my page with AXONCREATOR.

    Where is the problem and how can I fix it ?

    Attached files:  error.png
      empty page.png

  •  343
    Naik replied

    Sorry for late reply!

    Please provide us FTP credentials and Back Office access to the site.

    We will check it and help you asap!


    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  •   lucafolin replied privately
  •   lucafolin replied privately
  •   lucafolin replied privately
  •  343
    Naik replied

    You need to activate the page before you can use the live editor.

    See attached photo

    Attached files:  Pagine-•-Frantoio-Oleario-Guido-D-Amico.jpg

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • lucafolin replied

    Sorry but it's not working. Yes I need to activate the webpage before I can use the live editors and it is activated, but the error appears when you activate "Friendly url" in SEO Prestashop Setting as in the attached image. Switching on Friendly SEO you are no more able to modify your for example the web page you have created (page ID 9 as the attached image). If you switch off "friendly url" everything seems ok.

    Attached files:  firendly url on.png
      page 9.png
      error.png

  •  343
    Naik replied

    Hi,

    You are having 3 sections with the same url, by default they have to be different. See attached photo

    Please fix it before you can use it.

    Thank you!

    Attached files:  SEO-URLs-•-PS1785.png
      SEO-URLs-•-Frantoio-Oleario-Guido-D-Amico.jpg

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)