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  Public Ticket #3110695
Image distortion
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Comments

  • raphaelmrlc started the conversation

    Hi,
    I hope you are well
    I have a problem with my product images.
    There is a distortion because of the website settings.
    I tried to modify direcly in back office but I don't found the good setting.

    I want them to be square

    Is there a way to set the setting by default for alll my images ?
    thank you and have a nice day 

    Attached files:  fe713-pochette-saveur-caramel-au-sel-180x90x50-cg2019-gris.jpg
      FireShot Capture 195 - FE733 - POCHETTES CARAMELS FONDANTS FLEUR DE SEL (x21) - www.prolcg.fr.png

  •  348
    Naik replied

    Hi,

    You can change it as attached image.

    Please check the image size you are using and edit it. Then hit the "Regenerate thumbnails" button at the bottom of the page, just select the sizes you edit.

    Thank you!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  •  348
    Naik replied

    attached image

    Attached files:  Image-Settings-•-PS1787.png

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • raphaelmrlc replied

    Hi,
    It's working thank you

    I forgoted to hit the "Regenerate thumbnails"

    Thank you and have a nice day

  •  348
    Naik replied

    You're welcome!

    Please let us know if we can be of further assistance.

    If you're happy with the theme and support you received we would really appreciate it if you could leave us a good review and positive comment over on themeforest.

    It only takes a moment and really helps us to keep doing what we do best :)

    Just go to http://themeforest.net/downloads and click "Rate this item" under your theme.

    Many thanks in advanced!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)