Yes but it is not revslider video... I put this in background of a section in the meantime (but it does not work on mobile). Please check again by using Axon page editor please...
Ok thank you. I tried to follow your indications but now, everytime I try to edit a page of header/footer with Axoncreator, I have an endless loading and can't edit the page... What can I do to fix this ?
It looks like caching makes this happen... after I emptied cache and change browser, it worked again. Can you please have a more precise look on it for it not to happen again. Thank you
I have an issue to display my revslider creations. My slide does not appear as in the preview mode in revslider (with a video in the background).
Attached files: ISSUECapture.JPG
PREVIEWCapture.JPG
Here is the error displayed in the console
Attached files: erroeCONSOLECapture.JPG
Thank you very much for contact us!
Please provide us FTP credentials and Back Office access to the site.
We will check it and help you asap!
Best regards,
Naik - Lightatend Team
A good review and positive comment would help us to keep doing what we do best Rate now
Our support time Monday-Saturday (9am-6pm GMT+7)
Here are the credentials :
Login page : https://www.av1test.fr/phone-ride/av1-login
Id : [email protected]
Pass : 12341234
Hi,
We found the video to load correctly, please check again https://www.awesomescreenshot.com/video/12224422?key=06a773cb744d2f41194df0e6ffc81b8c
Best regards,
Naik - Lightatend Team
A good review and positive comment would help us to keep doing what we do best Rate now
Our support time Monday-Saturday (9am-6pm GMT+7)
Yes but it is not revslider video... I put this in background of a section in the meantime (but it does not work on mobile). Please check again by using Axon page editor please...
You need to create a revolution slider and add it to any page so we can check for errors.
Thank you!
Best regards,
Naik - Lightatend Team
A good review and positive comment would help us to keep doing what we do best Rate now
Our support time Monday-Saturday (9am-6pm GMT+7)
I did since you checked... please check again...
Attached files: HomeDisplay.JPG
AxonCreator.JPG
Have you found something ?
Revolution is causing an error, we have contacted the developer of this module and are waiting for a response.
Once we have the results, we will send them to you right away.
Thanks for waiting!
Best regards,
Naik - Lightatend Team
A good review and positive comment would help us to keep doing what we do best Rate now
Our support time Monday-Saturday (9am-6pm GMT+7)
Ok thank you, I hope Revolution can fix it soon as my client plan to be online this week...
I will be wainting for your response then.
Hi,
Your revo is crashing JS.
Please export your slider, then completely uninstall Revo and install it again. Import your slider back and use it normally.
Thank you!
Best regards,
Naik - Lightatend Team
A good review and positive comment would help us to keep doing what we do best Rate now
Our support time Monday-Saturday (9am-6pm GMT+7)
Ok thank you. I tried to follow your indications but now, everytime I try to edit a page of header/footer with Axoncreator, I have an endless loading and can't edit the page... What can I do to fix this ?
Attached files: endlessCapture.JPG
Can you double check for?
We still access your header editing normally.
Thank you!
Attached files: AxonCreator-Header-Phone-Ride.png
Best regards,
Naik - Lightatend Team
A good review and positive comment would help us to keep doing what we do best Rate now
Our support time Monday-Saturday (9am-6pm GMT+7)
It looks like caching makes this happen... after I emptied cache and change browser, it worked again. Can you please have a more precise look on it for it not to happen again. Thank you
You need to open debug mode to check if there are any error reports.
Thank you!
Best regards,
Naik - Lightatend Team
A good review and positive comment would help us to keep doing what we do best Rate now
Our support time Monday-Saturday (9am-6pm GMT+7)