How to update Akira theme to latest version? Click here.

Okay
  Public Ticket #3374149
Emails sent in 1 languages only
Closed

Comments

  • CreMedia_Global started the conversation

    We have the store in 2 languages, English & Latvian, where English is default.

    Now, whenever a customer makes a purchase from English version, they receive notification emails in Latvian.

    We have custom emails in both languages as you can see in the Akira theme folder in screenshot.

    How can we fix email delivery so users receive notifications in the language the used the website with?

    Attached files:  Screenshot 2023-05-19 154542.png

  •  352
    Naik replied

    This is default funciton from Prestashop,

    Please contact the support team from Prestashop for help.

    Thank you!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)