I am writing to seek assistance with a recurring issue I have been experiencing while using the Axon Creator. Whenever I add an Axon header template or an Axon home template, they do not display properly. Specifically, when I insert a new header, it is not displayed correctly, and with the Axon home template, the pictures are missing and not displaying as they should.
For your reference, I am using Prestashop version 1.7.8.9.
The home page templates that are not displaying properly include the Supper Market Home page and the Electronics Home page, among others.
Similarly, the header templates that are not displaying properly and are missing part of the menu include the Supper Market header and the Electronics header.
I have attached screenshots of these errors to this email for your reference.
I have tried troubleshooting the issue on my end but unfortunately, the problem persists.
I would greatly appreciate your assistance in resolving this issue as it is impacting the functionality of my website.
Thank you in advance for your support and I look forward to your response.
Hi there,
I am writing to seek assistance with a recurring issue I have been experiencing while using the Axon Creator. Whenever I add an Axon header template or an Axon home template, they do not display properly. Specifically, when I insert a new header, it is not displayed correctly, and with the Axon home template, the pictures are missing and not displaying as they should.
For your reference, I am using Prestashop version 1.7.8.9.
The home page templates that are not displaying properly include the Supper Market Home page and the Electronics Home page, among others.
Similarly, the header templates that are not displaying properly and are missing part of the menu include the Supper Market header and the Electronics header.
I have attached screenshots of these errors to this email for your reference.
I have tried troubleshooting the issue on my end but unfortunately, the problem persists.
I would greatly appreciate your assistance in resolving this issue as it is impacting the functionality of my website.
Thank you in advance for your support and I look forward to your response.
Best regards,
Nass
Attached files: header error 1.JPG
header error 2.JPG
header error 3.JPG
Home error 1.JPG
For vertical menus you need to add items so they can be displayed. Go to megamenu and add an item select display vertical menu you will see them.
Banner images from the demo are replaced with phalcon holders to ensure image rights.
You need to replace these images.
Thank you!
Best regards,
Naik - Lightatend Team
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