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  Public Ticket #3482307
Akira doesnt show two other addons I have
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Comments

  • AndresXSG started the conversation

    I have two other addons: a Whatsapp floating button and a floating button that directs to a rewards program, but neither of them are showing on Akira, while in other themes yes.

    Please help!

    I attached an example of another website where I use both of the addons with no problem.

    Attached files:  screencapture-newsense-ec-g0vheyjryt52nniv-index-php-2023-09-19-16_08_33.pdf

  •  352
    Naik replied

    Please try resetting your module.

    Maybe the module has been removed from the hook and is not visible.

    Thank you!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • AndresXSG replied

    How do I reset the module? And there is any risk to lose any configurations that I have done?

  •  352
    Naik replied

    Please go to BO > Modules Manager find your module and click reset button

    After resetting the module, all your existing configuration will be lost.

    You need to save the configuration before resetting the module.

    Thank you!

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)

  • AndresXSG replied

    Thank you very much, it worked!

  •  352
    Naik replied

    We are glad to hear this is resolved. 

    Please do not hesitate to contact us if you have any other needs. 

    Best regards,

    Naik - Lightatend Team 

    A good review and positive comment would help us to keep doing what we do best Rate now

    Our support time Monday-Saturday (9am-6pm GMT+7)