Public Tickets
raphaelmrlc
Image distortionClosed
Akira Prestashop 1.7, 8.x
Updated August 25, 2022 at 9:31am
5
Most recent comment from Naik Lead:You're welcome!
Please let us know if we can be of further assistance.
If you're happy with the theme and support you received we would really appreciate it if you could leave us a good revi ...
David
Axon Creator Home FailedClosed
Akira Prestashop 1.7, 8.x
Updated August 23, 2022 at 8:29am
2
Most recent comment from Naik Lead:Thank you very much for contact us!
Please provide us FTP credentials and Back Office access to the site.
We will check it and help you asap!
elinakrumina2
Products per page - dropdownClosed
Akira Prestashop 1.7, 8.x
Updated August 16, 2022 at 8:32am
2
Most recent comment from Naik Lead:Hi,You can find it in this file rootthemesakiratemplatescatalog_partialssort-orders.tplThank you!
V1KT0R1
shorten number of charactersClosed
Akira Prestashop 1.7, 8.x
Updated August 15, 2022 at 3:30am
2
Most recent comment from Naik Lead:Unfortunately this option is not available at this time.Thank you!
Nicolas
Product reviewsClosed
Akira Prestashop 1.7, 8.x
Updated August 10, 2022 at 1:48am
2
Most recent comment from Naik Lead:Hi,You can manage all the reviews like the attached photo
mibax
footer@letterClosed
Akira Prestashop 1.7, 8.x
Updated August 9, 2022 at 3:31am
5
Most recent comment from Naik Lead:We found the footer to display properly. Can you describe in more detail which part you cannot delete? What are the specific steps to get there?
mibax
megamenuClosed
Akira Prestashop 1.7, 8.x
Updated August 8, 2022 at 2:20am
3
Most recent comment from Naik Lead:Please do not hesitate to contact us if you have any other needs.
mibax
licenseClosed
Akira Prestashop 1.7, 8.x
Updated August 6, 2022 at 3:18pm
4
Most recent comment from Naik Lead:Hi,PLease check again!We have successfully migrated your license.
mibax
translationClosed
Akira Prestashop 1.7, 8.x
Updated August 6, 2022 at 8:21am
2
Most recent comment from Naik Lead:Hi,You can translate it in the translation of installed modules and find the AxonCreator modulePlease do 2 step bellow. In step 1 please choose the correct module name as the picture guide, in step 2, ...
stipe22
Edit product pageClosed
Akira Prestashop 1.7, 8.x
Updated August 4, 2022 at 10:08am
7
Most recent comment from stipe22:Actually your editor is like other theme editor who i don't want to post here, because it not fair. In the other editor you can edit entire product page. Thank you anyway - I will contact themefo ...
Webbrent
Left Vertical MenuClosed
Akira Prestashop 1.7, 8.x
Updated August 2, 2022 at 9:44am
5
Most recent comment from Rosa Lopes:Good Morning,
I created a new ticket referenced by #3095783.
Carefully,Rosa Lopes.
Kaya Kaya
product opening speedClosed
Akira Prestashop 1.7, 8.x
Updated August 1, 2022 at 2:17am
2
Most recent comment from Naik Lead:Please follow this ticket https://lightatendthemes.ticksy.com/ticket/3089281Thank you!
Kaya Kaya
Cookie policyClosed
Akira Prestashop 1.7, 8.x
Updated August 1, 2022 at 2:17am
11
Most recent comment from Naik Lead:Unfortunately, you need to optimize your product photos and uploads. You can check our demo, product detail page upload only 2s.
The package does not include website performance optimization.Thank you ...
rlopezck
errorClosed
Akira Prestashop 1.7, 8.x
Updated July 29, 2022 at 2:26am
5
Most recent comment from Naik Lead:Please create new ticket, we will check and hepl you ASAP!Thank you!
Roberto
Slow from page 1 to page xClosed
Akira Prestashop 1.7, 8.x
Updated July 27, 2022 at 8:50am
2
Most recent comment from Naik Lead:For the CCC system, you need to wait for the first download for the system to create the cache file, then all other customers will not need to wait but can immediately use the cache file. The default ...