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Public Tickets

David Akira Upgarde FailedClosed   Akira Prestashop 1.7, 8.x   Updated November 4, 2022 at 3:26am   2 Most recent comment from Naik Lead:Thank you very much for contact us! Please provide us FTP credentials and Back Office access to the site. We will check it and help you asap! apethan Megamenü ProblemClosed   Akira Prestashop 1.7, 8.x   Updated October 27, 2022 at 9:17am   6 Most recent comment from Naik Lead:Please provide us FTP credentials and Back Office access to the site. We will check it and help you asap! Webbrent Remove cart redirect after adding to cartClosed   Akira Prestashop 1.7, 8.x   Updated October 21, 2022 at 3:36am   6 Most recent comment from Naik Lead:You're welcome! Please let us know if we can be of further assistance. If you're happy with the theme and support you received we would really appreciate it if you could leave us a good revi ... elinakrumina2 Related Products problemClosed   Akira Prestashop 1.7, 8.x   Updated October 19, 2022 at 2:05pm   8 Most recent comment from Naik Lead:Please contact the module developer for help. Thank you! raphaelmrlc Quick add to cart not workingClosed   Akira Prestashop 1.7, 8.x   Updated October 11, 2022 at 8:36am   4 Most recent comment from Naik Lead:Hi,All your products are not ready to order, so the purchase button will lead to the details page. Thank you! mibax capital letterClosed   Akira Prestashop 1.7, 8.x   Updated October 7, 2022 at 8:06am   2 Most recent comment from Naik Lead:Hi,Thank you for contact us!Please use this custom CSS .product-type-1 .item-inner .product_name, .product-title a, .product_name a { text-transform: none; } Webbrent Missing template parameter on line 177Closed   Akira Prestashop 1.7, 8.x   Updated September 24, 2022 at 8:06am   4 Most recent comment from Naik Lead:Our theme has more functional use than Classic theme. Which includes many of the default Prestashop functions, the error message comes from the default file so we can't intervene. You need to con ... elinakrumina2 Error in megamenuClosed   Akira Prestashop 1.7, 8.x   Updated September 24, 2022 at 8:04am   2 Most recent comment from Naik Lead:Hi, Please go to the file you are receiving the error from and replace it with this code                                 if (isset($sub_categories[0])){ ... Webbrent Gmetrix and Website Optimisation of Google FontsClosed   Akira Prestashop 1.7, 8.x   Updated September 19, 2022 at 2:33am   2 Most recent comment from Naik Lead:You need to handle it manually by downloading the font files and calling them through CSS. https://www.w3schools.com/cssref/css3_pr_font-face_rule.asp Thank you! Webbrent Mobile Product Selection Different for Android/IPhoneClosed   Akira Prestashop 1.7, 8.x   Updated September 19, 2022 at 2:32am   2 Most recent comment from Naik Lead:Unfortunately, the hover effect coming from the desktop on these two mobile platforms is handled differently.Android does not support 2 clicks yet.Thank you! hyofarmsindia Missing Template Error in Error LogClosed   Akira Prestashop 1.7, 8.x   Updated September 19, 2022 at 2:30am   4 Most recent comment from Naik Lead:Unfortunately, currently there is no more information about this error from Prestashop. Thank you! thedigitalworld Duble price and add to cart widgetClosed   Akira Prestashop 1.7, 8.x   Updated September 17, 2022 at 6:20am   2 Most recent comment from Naik Lead:Thank you for contacting us! However you need to contact the module developer for help in this case. EleBo Elementor widgets translateClosed   Akira Prestashop 1.7, 8.x   Updated September 16, 2022 at 9:38am   2 Most recent comment from Naik Lead:Please follow the steps as attached. For step 1 please choose the correct module name as shown in the picture. In step 2 you choose the module to translate as "axoncreator" Thank you! elinakrumina2 Combination imagesClosed   Akira Prestashop 1.7, 8.x   Updated September 2, 2022 at 7:30am   5 Most recent comment from elinakrumina2:Thank seems to be the answer. Thank you! Webbrent Categories Alignment | Size | Description | Per LineClosed   Akira Prestashop 1.7, 8.x   Updated August 27, 2022 at 2:53pm   8 Most recent comment from Naik Lead:We currently have several layouts for this section. However, as you describe specifically, there is no such option. You can customize it by adding custom CSS. Thank you!